Privacy Policy

We collect information you choose to provide when you contact us. This may include your name, email address, phone number (optional), the topic you select, and the content of your message.

We also collect limited technical information when you browse the site, such as device type, browser type, approximate location inferred from IP address, and pages viewed. This data is used to maintain security and improve usability.

Important: do not send recovery phrases, private keys, or authentication codes. We do not need them and we do not want to receive them.

We use your information to:

• ✓ Respond to your enquiry and provide educational support
• ✓ Schedule and deliver requested sessions
• ✓ Maintain website security and prevent abuse
• ✓ Improve content clarity and site performance

We rely on the following legal bases, depending on context:

• • Legitimate interests: running and securing our website, improving content, and responding to enquiries
• • Contract: delivering requested services or sessions
• • Consent: for optional cookies and analytics where applicable
• • Legal obligation: where we must comply with applicable law

We use cookies to support essential site features and to remember your cookie choices. Optional analytics cookies may be used to understand how the site is used and to improve the learning experience.

You can accept or reject optional cookies using the cookie panel on the site. Essential cookies are required for basic functionality.

We do not sell your personal information. We may share information with service providers that help us operate the website or deliver communications, where necessary and subject to appropriate safeguards.

If personal data is transferred outside the United Kingdom, we will use safeguards such as adequacy regulations or standard contractual clauses where applicable.

We keep contact messages only as long as needed to respond and maintain records of our interactions. Typical retention is up to 24 months, unless a longer period is required for legal, security, or dispute-resolution reasons.

We aim to minimise the personal information we store.

Depending on your circumstances, you may have the right to request access to your personal data, request correction, request deletion, object to processing, request restriction, and request data portability.

To exercise your rights, contact us at [email protected]. We may ask for information to confirm your identity.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can find guidance at the ICO website.

We take reasonable technical and organisational measures to protect personal information. No online service can be guaranteed to be completely secure, so please avoid sending sensitive credentials.

If you believe your interaction with us involved security risk, contact us promptly using the details above.

We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the effective date.